As an engineer and Lean practitioner, this of course got me wondering about what the true root cause is. Posted by Tory Nelson, customer value consultant, Guidewire Software on 22 Août 2013 | Posted In General Interest. Good help is hard to find. The signs are everywhere in the industry and most will say—Finding good, competent help. Nov 01, 1979 Directed by Beau Vanden Ecker.